Fewer tabs,more replies.
lulocloud brings your channels' messages and reviews into one place. Read and reply to your Booking.com, Airbnb and Expedia guests without opening each app. It's an optional add-on for hotels.
Messages and reviews, without switching apps.
A message comes in
A guest writes to you from Booking.com, Airbnb or Expedia, and we let you know.
You reply from here
You see the conversation and answer right there. Your reply goes to the channel's chat.
You answer your reviews
Reviews from all your channels in one place, each with the score its own channel gave. Reply from lulocloud and your answer is posted on the channel.
No message is left waiting.
- Unanswered, at a glance — chats where the guest wrote last are flagged, and change colour as time passes.
- We tell you — when a guest writes to you, you get a notification.
- Airbnb inquiries — show up with the 24-hour countdown Airbnb gives you to reply.
- Every chat, with its booking — the conversation joins the guest's booking, so you know who they are and when they arrive.
- Channels
- Booking.com · Airbnb · Expedia
- Messages
- in one inbox
- Reviews
- read and reply
- Apartments and cabins
- included
Optional: you turn it on for each hotel separately.
What it covers, and what it doesn't.
It covers the messages and reviews of Booking.com, Airbnb and Expedia. Other channels bring their bookings into lulocloud, but not their messages or reviews.
For hotels it's an optional add-on that you turn on separately for each hotel. For apartments, cabins and other non-hotel stays it's included.
Keep exploring the house.
Reply in time, from one place.
14 days free, no credit card.